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Wed, Apr 20



April Lunch n' Learn - Welcome to Our Town (Customer Service)

68 % of customers leave a business because of poor customer service. Poor customer service not only affects your business but also affects the economics of your community. What are you doing to contribute to this very issue?

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April Lunch n' Learn - Welcome to Our Town (Customer Service)
April Lunch n' Learn - Welcome to Our Town (Customer Service)

Time & Location

Apr 20, 2022, 11:30 AM – 1:00 PM

Oakes, 510 Main Ave, Oakes, ND 58474, USA


About the Event

What to Expect: 

The “Welcome to Our Town” program was developed to raise awareness of the actual cause and effects of poor customer service on not only your bottom line but the effects on the park programs, little league, the city library, etc.

Come and learn some customer service best practices that can help boost your bottom line which in turn can boost your local economy.

About the Speaker: 

Jodi Bruns has worked for NDSU Extension for 20 years in various positions, most recently as a Leadership & Civic Engagement Specialist.

Danielle Dinger has worked for two years with NDSU Extension, specializing in Family & Community Wellness.

Lunch will only be available with pre-registration!


  • Oakes Chamber Member

    This ticket includes lunch.

  • Non-Chamber Member

    This ticket includes lunch.

  • Virtual Live-Stream

    Join us live virtually! This is the only way to receive a recorded version of the session if you're unable to attend.




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